Privacy Policy

01Who We Are

Morgan Prescott is a property lettings and management company based in the United Kingdom. We are the data controller responsible for the personal data we collect and process through this website and our services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

02What Data We Collect

When you submit an enquiry, book a consultation, or otherwise interact with our website, we may collect the following categories of personal information:

• Full name
• Email address
• Telephone number
• Property address or postcode
• Number of bedrooms and property type
• Any additional information you choose to share in the message field of our forms
• Technical information automatically collected by your browser (IP address, device type, browser type, pages visited, referring URL) for security and analytics purposes

We do not knowingly collect sensitive personal data (special category data under UK GDPR Article 9), and you should not submit such information through our forms.

03How We Use Your Data

We use the personal data we collect to:

• Respond to your enquiry or consultation request
• Conduct a property valuation and prepare a guaranteed rent offer for your property
• Provide information about our lettings, property management, and guaranteed-rent services
• Send you relevant updates or follow-up communications related to your enquiry
• Operate, secure, and improve our website and services
• Comply with our legal, regulatory, and accounting obligations

04Legal Basis for Processing

We process your personal data under one or more of the following lawful bases set out in UK GDPR Article 6:

• Legitimate interests — for responding to your enquiry, providing our services, securing our website, and improving our operations. We have assessed that our legitimate interests are not overridden by your rights and freedoms.
• Consent — where you have explicitly opted in to receive marketing communications. You may withdraw your consent at any time.
• Contract — where processing is necessary to take steps at your request prior to entering into a contract, or to perform a contract we have with you.
• Legal obligation — where we are required to process your data to comply with applicable law (for example, anti-money-laundering or tax record-keeping).

05Who We Share Your Data With

We do not sell your personal data. We may share it with the following categories of trusted third-party service providers, each of whom is contractually bound to handle your data securely and in compliance with UK GDPR:

• Customer relationship and marketing platforms — including Go High Level (LeadConnector), which hosts the consultation booking form on our website and stores enquiry data on our behalf
• Email and communication providers — including Google Workspace, which we use for inbound and outbound email correspondence
• Website hosting and analytics — including Netlify (website hosting) and Google (for any analytics tools used)
• Professional advisers — including accountants, solicitors, and insurers, where necessary in the operation of our business
• Regulators and law enforcement — where required to do so by law, court order, or in response to a valid lawful request

06International Data Transfers

Some of our service providers are based outside the United Kingdom and may process your personal data in countries that do not have the same data protection laws as the UK — including the United States.

Where personal data is transferred outside the UK, we ensure that an appropriate safeguard is in place, which may include:

• The UK Government has issued an adequacy decision in respect of the destination country
• The recipient is certified under a recognised international data transfer framework (for example, the UK Extension to the EU-US Data Privacy Framework)
• We have entered into the UK International Data Transfer Agreement or the EU Standard Contractual Clauses with the UK Addendum

07How Long We Keep Your Data

We retain your personal data for only as long as necessary to fulfil the purposes for which it was collected and to meet any legal, accounting, or reporting obligations.

• Enquiry data — retained for up to 24 months from the date of your last interaction, unless you request earlier deletion or a longer retention period is required by law
• Tenancy, lease, and client records — retained for up to 7 years following the end of the relationship, in line with statutory record-keeping requirements
• Marketing consent records — retained until consent is withdrawn or for 24 months, whichever is sooner

08Your Rights

Under UK GDPR you have the following rights in relation to your personal data:

• Right of access — to obtain a copy of the personal data we hold about you
• Right to rectification — to have inaccurate or incomplete data corrected
• Right to erasure — to request deletion of your data where there is no compelling reason for us to continue processing it ("right to be forgotten")
• Right to restrict processing — to ask us to limit how we use your data in certain circumstances
• Right to object — to object to processing carried out on the basis of legitimate interests or for direct marketing
• Right to data portability — to receive a copy of your data in a structured, commonly used, machine-readable format
• Right to withdraw consent — at any time, where consent is the legal basis for processing

To exercise any of these rights, please contact us at info@blackmont.co.uk. We will respond within one calendar month of receiving your request. There is no fee for exercising your rights in most circumstances.

09Cookies

Our website uses cookies and similar tracking technologies to provide functionality, remember your preferences, and analyse how visitors use our site.

We use the following categories of cookies:

• Strictly necessary — required for the website to function. These cannot be switched off.
• Analytics — to understand how visitors use the site so we can improve it
• Marketing — set by third-party services (for example, ad platforms) to measure campaign performance and deliver relevant advertising

You can control or block cookies through your browser settings. Note that disabling cookies may affect the functionality of parts of the website.

10Automated Decision-Making

We do not use your personal data to make decisions about you that are based solely on automated processing, and we do not engage in profiling that produces legal or similarly significant effects on you.

11Children's Data

Our services are intended for use by adults (aged 18 and over). We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will take steps to delete it.

12Security

We have appropriate technical and organisational measures in place to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Access to personal data is restricted to those of our staff and service providers who have a legitimate need to access it.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office and, where required, affected individuals, in accordance with our legal obligations.

13Complaints

If you believe we have not handled your data correctly, please contact us first so we can try to resolve the issue. You also have the right to lodge a complaint with the UK's independent data protection authority:

14Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or the law. Any updates will be posted on this page with a revised "last updated" date. We encourage you to review this page periodically. Material changes will be brought to your attention by appropriate means.

15Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us: