ComplianceInformation pack · No. 04

Winter-Ready: The Landlord's Damp, Mould and Heating Pack

Winter is when damp, mould, boiler breakdowns and burst pipes turn into complaints, claims and council visits. Here is what the law already requires, what's coming next, and a short checklist to get every property ready before the cold sets in.

Updated 23 October 20265 min readFacts checked against official sources
£40,000
Maximum civil penalty for serious or repeat housing breaches
GOV.UK
18 Dec
Awaab's Law consultation for private rentals closes (2026)
MHCLG
24%
Share of serious (Category 1) hazards in private rentals caused by excess cold
NRLA
2035
Decent Homes Standard applies to private rented homes
MHCLG
The 30-second version
  • Damp and mould is already a legal duty: the home must be fit to live in throughout the tenancy, and councils can act on serious hazards with penalties of up to £40,000.
  • Awaab's Law, which sets strict deadlines to investigate and fix hazards, is proposed for private rentals. The consultation closes on 18 December 2026; no start date is set.
  • Government guidance is clear: don't blame tenants' "lifestyle", fix the cause, and go back to check the work.
  • The cheapest winter protection is basic: boiler serviced, gutters cleared, fans and vents working, pipes lagged, and empty homes kept at 10°C or drained down.

What the law already requires

  • Fit for human habitation. Under the Homes (Fitness for Human Habitation) Act 2018, the home must be fit at the start of the tenancy and throughout it. Serious damp and poor ventilation are listed problems, and tenants can take landlords to court.
  • Repairs. Section 11 of the Landlord and Tenant Act 1985 makes you responsible for the structure and exterior, including gutters, drains and external pipes, and for keeping heating and hot water in working order.
  • Hazards. Councils assess homes under the Housing Health and Safety Rating System, revised on 23 June 2026. Damp and mould and excess cold remain key hazards. Excess cold alone accounts for around a quarter of serious hazards in private rentals.
  • Penalties. Councils can issue civil penalties of up to £7,000, or up to £40,000 for serious or repeat breaches, as an alternative to prosecution.

What's coming: Awaab's Law and decent homes

Awaab's Law has applied to social landlords since 27 October 2025. The government is now consulting on extending it to private rentals, covering almost every hazard. The default proposal mirrors social housing: investigate a significant hazard within 10 working days, make it safe within 5 working days, and deal with emergencies within 24 hours. These are proposals, not law, and the earliest likely start is 2027. Separately, the Decent Homes Standard will apply to private rented homes by 2035, including being free from damp and mould and having heating that can warm every room.

Handling a damp or mould report properly

The government's guidance for landlords, updated in April 2026, sets out what good practice looks like:

  1. Act quickly and treat every report seriously. Medical evidence isn't needed before you act.
  2. Don't put it down to lifestyle. The guidance calls blaming tenants' lifestyle choices unreasonable.
  3. Photograph the mould before it's treated, and keep the tenant informed.
  4. Fix the cause, such as leaks, blocked gutters, failed seals, poor ventilation or inadequate heating. Wiping mould away only stops it for a while.
  5. Go back after at least six weeks to check the problem hasn't returned, and keep records throughout.

The winter checklist

CheckWhy it matters
Annual gas safety check in date; boiler servicedLegal duty, and the best defence against a mid-winter breakdown
Smoke alarm on every storey; CO alarm by any fixed combustion applianceRequired since October 2022; fines of up to £5,000
Gutters, downpipes and drains clearedOverflowing gutters are a classic cause of penetrating damp
Extractor fans and trickle vents workingCondensation is the most common cause of mould
Exposed pipes and loft tanks lagged; tenant knows where the stopcock isBurst pipes cause some of the costliest winter claims
Empty homes heated to at least 10°C, or water drained downInsurers' standard advice; check your policy's unoccupancy terms
Tenant shown how to clear a frozen condensate pipeA common cause of cold-weather boiler lockouts

Tenants have a part to play too: using the home in a "tenant-like" way, ventilating, and reporting problems promptly.

Key dates

18 Dec 2026
Consultation on extending Awaab's Law to private rentals closes.
Consultation
2027 at the earliest
Awaab's Law could start for private rentals, probably in phases.
Proposed
1 Oct 2030
All private tenancies must reach EPC C (regulations expected in 2027).
Expected
2035
Decent Homes Standard applies to private rented homes.
Confirmed

What to do now

  1. Book boiler services and any gas safety checks due before December, when engineers are busiest.
  2. Clear gutters and check the roofline once the leaves have fallen.
  3. Test fans, vents and alarms at your next inspection, and replace anything faulty.
  4. Set up a written process for damp reports: acknowledge, inspect, fix the cause, revisit after six weeks, record everything.
  5. Brief tenants on ventilation, the stopcock and the condensate pipe, in writing.
How Morgan Prescott handles this

On properties Morgan Prescott manages, the annual gas safety certificate is included, inspections are scheduled, and repair reports are logged, chased and recorded through to completion, which is exactly the paper trail councils and courts look for.

See how we manage compliance →

Questions landlords ask

Do private landlords have to follow Awaab's Law?
Not yet. Awaab's Law applies to social housing now. The government is consulting on extending it to private rentals until 18 December 2026, and hasn't set a start date.
Who is responsible for damp and mould in a rented home?
The landlord must keep the structure, exterior, heating and hot water in repair and the home fit to live in. Tenants must use the home sensibly, ventilate and report problems. Government guidance warns landlords not to blame mould on tenants' lifestyle.
What temperature should an empty rental be kept at in winter?
Insurers commonly advise keeping heating on at around 10°C, or draining down the water system. Check your own policy's rules for unoccupied properties.
Is a boiler service a legal requirement for landlords?
The legal requirement is an annual gas safety check by a Gas Safe engineer and keeping appliances safe. An annual service isn't strictly required, but it's the best way to avoid winter breakdowns.
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